CUSTOMER STORY

digi tech trading

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Explore how DIGI TECH Trading achieved seamless synchronization of their inventory data between their eCommerce platform and ERP solutions and delivered greater customer experiences with the help of APPSeCONNECT
Keeping Focus on Growth
Over the years of delivering high-quality filmmaking equipment across Dubai, DIGI TECH Trading has rapidly grown into a successful business. With DIGI TECH selling through multiple channels, including in-store, offline sales, and website, made the orders and sales data very complex. To streamline their critical business data, they implemented SAP Business One. For their online store, they implemented Magento as their eCommerce platform. With both applications in place, DIGI TECH were able to effectively streamline the management of their individual processes. However, with both applications working in isolation, manually synchronizing data between them was quickly becoming a compounding hurdle toward sustainable and scalable growth.
Hardwork to the Buildup
With the growing volume of orders DIGI TECH was managing from their online store, it was exponentially becoming a complex challenge. Having to manually transfer inventory data between SAP Business One to Magento caused scenarios where the webstore was displaying a product as out of stock despite it being available in inventory. Manually managing the workflow between SAP Business One and Magento was error-prone and counterproductive to sustaining their rapidly growing business. They were in dire need of an integration solution that would automate the bi-directional data synchronization between SAP Business One and Magento to improve business efficiency. That is when APPSeCONNECT came in as their perfect solution.
DIGI TECH Trading and APPSeCONNECT Team
The SAP Business One + Magento Connector by APPSeCONNECT

The manual transfer of data between the applications led to major missed opportunities in business growth and productivity. The integration of SAP Business One and Magento through APPSeCONNECT was the smart integration solution DIGI TECH needed. The lean next-generation Business Process Automation and Integration capabilities of APPSeCONNECT, enabled DIGI TECH to instantaneously synchronize inventory and other business-critical data effortlessly between SAP Business One and Magento webstore.

The SAP Business One + Magento connector by APPSeCONNECT delivered a seamless integration with its powerful pre-packaged connectors and enabled DIGI TECH to improve their order fulfillment and inventory management. DIGI TECH also got to work with APPSeCONNECT’s powerful Visual Integration Designer, ProcessFlow to readily design, deploy and manage customizations for their every integration.

Connect SAP B1 with Magento
SAP Business One and Magento Integration
Lights, Camera, and Automation!

With the newfound power of automation for their workflow, DIGI TECH with the help of APPSeCONNECT was able to rapidly accelerate their order delivery workflow and remove data redundancies. With the APPSeCONNECT Support Team diving in head-on to deliver the best possible customer experience, the solution got implemented as fast as possible without a hitch. According to Ramez Tacrity, DIGI TECH Trading, “APPSeCONNECT offered easy automation and issue debugging. The team is also very supportive and cooperative. In case of any issues, they would modify the sync procedure to resolve it.” The APPSeCONNECT team deployed a powerful integration solution to enable seamless Business Process Automation (BPA). The curated solution delivered to DIGI TECH by APPSeCONNECT offered the following:

  • Eliminated false out-of-stock cases on Magento despite inventory available within SAP Business One
  • Removed customer data redundancies through direct store procedure implementation on the HANA database
  • Automated synchronization of items between SAP Business One and Magento with the same SKU
  • Streamlined item stock management
  • Significantly improved efficiency of order fulfilment workflow
  • Offered complete overview of all business-critical metrics
The Final Cut

Through the help of the SAP Business One and Magento integration by APPSeCONNECT, DIGI TECH is achieving greater heights of success. DIGI TECH is more productive and efficient than ever, and they are thankful to APPSeCONNECT for enabling them to achieve this newfound growth.

Some of the benefits offered by APPSeCONNECT to DIGI TECH include:

  • Streamlined business operations
  • Enabled Instantaneous synchronization of stock data
  • Allowed selling to multiple platforms from a single warehouse
  • Centralized place for information and reduced data errors
  • Reduced costs for manual operation
  • Improved customer experience
  • Increased business productivity
Here’s How APPSeCONNECT is Your Best Fit Too!
  • Next-gen low-code/ no-code iPaaS for effortless automation and integration
  • Robust user-friendly platform backed by experienced professionals
  • Best in class implementation and post-implementation customer support
  • Pre-Built Connectors with industry-tested reliability and functionalities
  • Built-in functionalities to support geographical expansion
  • Deeper full-stack integration for unparalleled scalability and customizability
  • Fully automated instant bi-directional data sync
  • Flexible implementations that scale with a growing eCommerce business
  • Boost efficiency of business processes and team productivity
About DIGI TECH Trading
DIGI TECH Trading is a leading professional filmmaking and broadcasting equipment retailer in Dubai. Established in 2011, DIGI TECH has over a decade of experience under their belt in delivering premium quality equipment and services related to filmmaking.
Headquarters:
Dubai, UAE
Industry:
Electrical & Electronics
Company Size:
11-25 employees
Website:
APPSeCONNECT offered easy automation and issue debugging. The team is also very supportive and cooperative. In case of any issues, they would modify the sync procedure to resolve it.
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Ramez Tacrity

DIGI TECH Trading

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