For eCommerce businesses setting up personalized partners specific discounted pricing is a great strategy to build loyalty.
Though it directly impacts customer relationships setting up personalized partners specific pricing for B2B operations is a big ask.
For businesses adopting eCommerce and having SAP Business one as its backend ERP system, aligning the correct price across the platform would be cumbersome to achieve. It needs calculations adjustments or even new feature development to support advanced pricing scenarios.
Building manual process flows leads to errors, inefficiencies and delays. Plus, scalability makes it even more challenging. That’s where an iPaaS solution like APPSeCONNECT comes handy.
By integrating SAP Business One and BigCommerce, you can automate the entire pricing synchronization process. With proper integration in place partner specific discounts are applied accurately and in real time.
No manual effort, no errors!
In this article, we will walk you through the process of business partner specific pricing configuration step by step. From creating discount groups in SAP to customer groups in BigCommerce, we will cover everything .
Let’s get started.
Why partner-specific pricing matters in BigCommerce?
For businesses looking to build business partnership, personalized pricing is a real game changer. It allows you to offer specific discounts to wholesalers, retailers and VIP customers.
Customized price builds trust and loyalty that standard pricing models can’t. So you can turn transactional relationships into long term partnerships.
In fact, the impact of personalization goes beyond relationships – it drives sales growth.
Businesses that use personalized pricing have seen order values increase by up to 40% and customer retention rates by 38%. – Techtic
Plus, automated pricing configurations built through integrating CRM and ERP software reduce errors. It ensures consistent data flow across systems like SAP Business One and BigCommerce.
For businesses that want to scale, automation is the foundation for handling multiple customer groups with diverse needs. When done right, partner specific pricing gives competitive advantage. It incentivizes a partner to buy more from a partner offering special prices for maximum profits.
Benefits of integrating SAP Business One and BigCommerce with APPSeCONNECT
The SAP Business One and BigCommerce integration through APPSeCONNECT automates business processes.
APPSeCONNECT ensures real-time, bi-directional data synchronization between SAP Business One and BigCommerce. It automates order management, inventory tracking, and customer data management.
Here’s a detailed overview of how this integration helps:
1. Seamless data synchronization
- Customer data: New customers created in BigCommerce are automatically synced to SAP Business One as Business Partner Master Data. Existing customer details are also updated in real-time.
- Product information: Item master data from SAP Business One can be synced to BigCommerce as simple or variant products. Updates to product details in either system are reflected in the other.
- Inventory management: Inventory levels from SAP Business One are mapped to corresponding locations in BigCommerce. Stock availability can be updated based on various conditions (e.g., in stock, committed, or ordered).
2. Efficient sales order management
Sales orders placed in BigCommerce are automatically created in SAP Business One, including all relevant details such as item information, billing and shipping addresses, taxes, and discounts.
Payments made through BigCommerce generate Accounts Receivable (A/R) invoices and incoming payments in SAP Business One for accurate financial tracking.
3. Faster shipping and fulfillment
Deliveries processed in SAP Business One update the order status in BigCommerce, including tracking numbers for customer visibility.
The integration supports both B2C and B2B scenarios, ensuring that offline orders created in SAP Business One can also sync back to BigCommerce.
4. Real-time automation
APPSeCONNECT creates automated workflows that reduce manual data entry and minimize errors. This leads to improved operational efficiency and faster order fulfillment times.
The platform supports various endpoints including customers, products, orders, invoices, and inventory, ensuring comprehensive coverage of business processes.
How to configure partner-specific pricing between SAP Business One and BigCommerce?
Step 1: Set up business partners and discount groups in SAP Business One
- Create Business Partners in SAP Business One
- Open the SAP Business One dashboard.
- Navigate to Business Partner Master Data and create a new business partner entry for each B2B partner.
- Classify business partners based on their discount requirements or type (e.g., wholesale, retail, VIP).
- Assign item category discounts
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- Go to Discount Groups in SAP Business One.
- Assign item category-based discounts to each business partner.
Example: A wholesale partner might receive a 15% discount on electronics and a 10% discount on accessories. - Save the discount configuration for each category and partner type.
Step 2: Syncing business partners as customer groups in BigCommerce
- Connect SAP Business One and BigCommerce using APPSeCONNECT
- Open the APPSeCONNECT dashboard and set up the integration between SAP Business One and BigCommerce.
- Authenticate both systems within APPSeCONNECT to enable data syncing.
- Sync business partners to BigCommerce
- Use APPSeCONNECT to automatically create Customer Groups in BigCommerce for each business partner in SAP.
- Map business partner classifications (e.g., VIP, retail) in SAP to corresponding customer groups in BigCommerce.
- Verify Customer Groups
- Log into your BigCommerce dashboard.
- Navigate to Customer Groups to confirm that all business partners from SAP Business One are accurately represented in BigCommerce.
Step 3: Managing item category discounts in BigCommerce customer groups
- Map discounts between SAP Business One and BigCommerce
- In APPSeCONNECT, map item category discounts from SAP Business One’s Discount Groups to corresponding BigCommerce Customer Groups.
- Use API integration to accurately apply the discounts.
- Apply discounts in BigCommerce
- Open the BigCommerce dashboard.
- Check the customer group settings to correctly reflect that item-specific discounts are for each group.
- Example: Customer Group A in BigCommerce should display a 15% discount on electronics if this is configured in SAP.
- Automate updates
- Schedule regular workflow execution at an interval to automate updates. Enable automated workflows in APPSeCONNECT to sync any changes made to discounts in SAP Business One to BigCommerce.
- Test changes in SAP Business One to confirm that updates are reflected in BigCommerce in real-time.
Step 4: Monitoring and managing the integration with APPSeCONNECT
- Real-time monitoring
- Use the APPSeCONNECT dashboard to monitor data flow between SAP Business One and BigCommerce.
- Check for any sync errors or discrepancies and address them promptly.
- Set notifications
- Configure alerts in APPSeCONNECT for issues such as failed syncs or invalid discount configurations.
- Generate reports
- Use the reporting tools in APPSeCONNECT to track discount usage, customer group performance, and the effectiveness of your pricing strategies.
- Use these insights to refine your discount configurations or customer segmentation.
Following the steps seems challenging? Let experts handle it for you!
What are the integration best practices that businesses must follow?
Businesses must take a strategic approach while integrating SAP B1 and BigCommerce. Following are the best practices you must follow to ensure seamless operations,
1. Standardize data across systems
Consistent data between SAP Business One and BigCommerce prevent mapping errors and ensure smooth integration. Align naming conventions for business partners, item categories, and discount groups across both platforms. For example, use uniform codes or labels for customer classifications.
2. Map critical data fields thoughtfully
Proper data mapping ensures that critical fields like pricing, customer groups, and item categories synchronize correctly. Before setting up workflows in APPSeCONNECT, carefully identify and map fields such as Business Partner ID in SAP and Customer Group in BigCommerce.
3. Test workflows before going live
Testing workflows helps catch errors and ensures that the integration works as expected without disrupting operations. Start with a small subset of data—such as one business partner and their discounts—before rolling out the integration for all partners.
When you use an integration solution like APPSeCONNECT you can stay worry free. APPSeCONNECT conducts acceptance testing hand in hand with the customer. It ensures all the logics that the delivery team puts in are synchronizing correctly with the target application and all the logics mentioned in scope are working properly.
4. Leverage automation to reduce manual effort
Automation minimizes human errors, saves time, and ensures real-time updates between SAP and BigCommerce. Use APPSeCONNECT’s pre-built workflows to automate repetitive tasks, such as syncing discount updates or categorizing customer groups.
5. Monitor integration with real-time dashboards
Regular monitoring ensures that data syncs correctly and allows for quick resolution of discrepancies. Utilize APPSeCONNECT’s monitoring tools to track workflows, identify issues, and set up alerts for sync failures or anomalies.
6. Keep our systems updated
Outdated software or APIs can create compatibility issues, affecting integration performance. Regularly update SAP Business One, BigCommerce, and APPSeCONNECT to ensure compatibility and take advantage of new features.
7. Use insights to refine strategies
Analyzing integration data helps identify opportunities for improvement, such as optimizing discount strategies. Generate regular reports on amount of discounts, partners acceptance and growth potentials for each product or services to take informed business decisions. It will give agility in your business and can optimize profit margins.
Improve pricing workflow with smarter integration
Partner-specific pricing builds loyalty for your business. But, configuring it manually often leads to delays and errors. By integrating SAP Business One and BigCommerce with APPSeCONNECT, you can get seamless pricing synchronization. Receive real-time updates, minimize manual intervention, and improve scalability.
The automation also ensures consistent data flow across systems, reducing operational bottlenecks. With these benefits, APPSeCONNECT empowers businesses to foster stronger partnerships and stay competitive. Transform your pricing strategies today with intelligent integration.
