When it comes to choosing an ecommerce software, it can seem as if you always have to sacrifice something. For example, you can get a robust platform with powerful capabilities, but its interface is clunky and difficult to navigate. Or you can have an easy-to-use software, but the solution is severely lacking in available features.
This isn’t the case with ShipStation. ShipStation is a web-based shipping solution that helps online retailers quickly and efficiently import, organize, process, package, and ship their orders. Not only does it have sophisticated shipping and fulfillment features, but it’s also super user-friendly.
Here are a few things you can accomplish with ShipStation.
Efficiently Manage Orders
ShipStation’s powerful order management features enable ecommerce merchants to spend less time on smaller tasks and focus more on the most important aspects of running their business.
With customizable shipping presets, service mapping, and automation rules, you can automate repetitive tasks, eliminate manual data entry, and reduce the risk of human error. In addition, ShipStation allows you to batch print shipping labels, packing slips, and pick lists by the hundreds. And ShipStation Connect lets you print wirelessly using any printer on your network, including thermal and desktop printers.
One of the biggest advantages ShipStation offers is the ability to manage every order in a single interface. ShipStation integrates with over 150 shopping carts, marketplaces, carriers, and fulfillment services — including Fulfillment by Amazon (FBA). Plus, you can add an unlimited number of selling channels to your account. This means you don’t have to invest in several different solutions; everything you need for order management is in one place.
ShipStation also offers ShipStation Mobile, a free mobile app available for iOS and Android devices. ShipStation Mobile gives you on-demand access to order details and tracking information on your smartphone or tablet. You can import and manage orders, wirelessly print shipping labels and packing slips, and review performance reports from anywhere in the world.
Take Advantage of Carrier Integrations and Discounts
ShipStation lets you choose from nearly 40 different carrier services across the U.S., Canada, the U.K., and Australia:
Available Carriers for The U.S.:
DHL, FedEx, UPS, USPS
Available Carriers for Canada:
Canada Post, DHL, FedEx, Purolator, UPS
Available Carriers for the U.K.:
DHL, FedEx, Hermes, Royal Mail, UPS
Available Carriers for Australia:
Australia Post, DHL, Sendle, UPS
And the list goes on. ShipStation’s carrier integrations enable you to offer shoppers several different shipping options, guaranteeing each customer’s individual needs are met. Additionally, ShipStation allows you to see live rates for multiple carriers at once so you can choose the best shipping method for each order.
ShipStation also gives ecommerce merchants access to exclusive carrier discounts. Whether your monthly shipments total 50 or 50,000, every merchant can take advantage of ShipStation’s discounted USPS rates — the lowest of any software provider. And with the FedEx Advantage Program, ShipStation users can save 20-30% on FedEx shipping fees.
Brand Your Shipping
A memorable post-purchase experience inspires loyalty with your brand. And ShipStation lets you incorporate your brand into every element of that experience.
ShipStation helps ecommerce merchants keep their brand front and center with the following features:
-
Branded Tracking Page
Sending shoppers to a carrier’s tracking page interrupts the brand-customer conversation. But ShipStation’s Branded Tracking Page enables you to continue connecting with shoppers even after they’ve placed an order. Bridge the gap between purchase and delivery by displaying up-to-date order and tracking information on a page branded with your name and logo.
-
Branded Returns Portal
Your returns process determines whether a customer gives you a second chance or says goodbye to your store forever. ShipStation’s Branded Returns Portal simplifies the returns process and saves you time by allowing shoppers to initiate returns on their own. It also helps you improve your brand reputation by showing your dedication to providing a positive customer experience.
-
Branded Order Confirmation and Tracking Emails
After a shopper hits “Submit Order,” email becomes the most direct and reliable way to communicate important information to your customers. ShipStation’s Branded Shipping Emails keep your customers informed when their package is shipped, the status of the package when it’s in transit, and when it has arrived.
-
Branded Shipping Labels
The shipping label is the last thing your customers will see before they open their package. It should be your brand they see — not the carrier’s. With ShipStation’s Branded Shipping Labels, you can add your logo and custom messaging to every label, letting you continue connecting with customers even after their order has arrived.
-
Branded Packing Slip
When you use ShipStation’s Branded Packing Slips, you can customize everything from the header and footer to individual line items. Because you have control over how every element appears, you can be confident your customers have what they need to end the post-purchase experience on a high note.
We’d love to show you how ShipStation can make you exceptionally efficient at shipping orders. Start your free two-month trial of ShipStation today!
Now, you can easily integrate ShipStation with ERP and automate the business process!
You may also like:
Webinar: How Integrated Shipping Solution and ERP Can Improve Order Fulfillment Time
Pros & Cons of Drop Shipping for eCommerce Merchants
